How ChatGPT is Changing the Customer Support Ecosystem & What CX Leaders Should Do

How ChatGPT is Changing the Customer Support Ecosystem & What CX Leaders Should Do

About The Webinar

It’s been 3 months since ChatGPT struck the whole world by storm and intrigued every customer support department around the globe.

But how can ChatGPT impact customer support? What is the bridge between ChatGPT and customer support? How can CX leaders integrate ChatGPT into their customer support ecosystem? Does ChatGPT align with consumer expectations for customer experience in retail?

Join our webinar, How ChatGPT is Changing the Customer Support Ecosystem & What CX Leaders Should Do, with Evan Tann, CTO at Thankful, Patrick Tamondong, Senior Manager, Operations & Customer Support at Crate & Barrel, Connor Tomkies, CEO at Support Ninja, and Jason Finkelstein, CMO at Gladly, on March 2nd at 11 AM PST

You'll Learn

How to create a bridge for ChatGPT and customer support
Ways to integrate ChatGPT alongside all components of your support ecosystem from business intelligence to BPOs
How e-commerce and retailers can win in a loyalty economy
If your role as a CX leader will change
How ChatGPT will evolve in the future

This webinar has already occurred.

View the recording here!

Meet the Panelists

Evan Tann

CTO & Co-Founder

Connor Tomkies

CEO

Patrick Tamondong

Sr. Manager, Ops & Customer Support

Jason Finkelstein

CMO